Privacy Policy

1. Who We Are

MAJR Pro is a software platform operated by Prolific Tax and Multi Service LLC, located at 6085 Raeford Rd, Suite 110, Fayetteville, North Carolina 28304. We provide tax practice management software, client portals, and related services to tax professionals across the United States.

If you have any questions about this Privacy Policy, please contact us at info@prm3tax.com or call (888) 575-4776.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information — name, email address, phone number, and firm name when you register or request a demo.
• Client data — tax-related information, documents, and communications that you or your clients upload to the platform.
• Usage data — pages visited, features used, and actions taken within the platform.
• Device data — IP address, browser type, and operating system for security and performance purposes.
• Payment information — billing details processed securely through our payment provider. We do not store full card numbers.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the MAJR Pro platform.
• Communicate with you about your account, updates, and support requests.
• Send transactional emails such as password resets, demo confirmations, and billing receipts.
• Analyze usage patterns to improve features and user experience.
• Comply with legal obligations and protect against fraud or abuse.

We do not sell your personal information to third parties.

4. How We Share Your Information

We may share your information with:

• Service providers — trusted third parties who help us operate the platform (e.g., cloud hosting, email delivery, payment processing) under strict confidentiality obligations.
• Legal authorities — when required by law, court order, or to protect the safety or rights of MAJR Pro, our users, or the public.
• Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, and regular security reviews. However, no system is completely secure. We encourage you to use a strong, unique password for your account and contact us immediately if you suspect unauthorized access.

6. Data Retention

We retain your information for as long as your account is active or as necessary to provide services. If you close your account, we will delete or anonymize your data within 90 days, except where we are required to retain it for legal or compliance purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact us at info@prm3tax.com.

8. Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control cookies through your browser settings, but disabling them may affect platform functionality.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice in the platform. Continued use of MAJR Pro after changes take effect constitutes your acceptance of the updated policy.

10. Contact Us